About us

Our website address is https://disc-partners.com. Our official company name is learning partners int SARL, and we are based in Mies, Switzerland, near Geneva. We are a private company incorporated in Switzerland under number CHE-110.053.292.

Here is our postal address:

learning partners int SARL
9b route de Suisse
1295 Mies, Switzerland

What personal data do we collect and why?

Contact forms

No data is stored on the website when you use a contact form, it sends an email with your request to our staff, these data are not shared and they are not sent elsewhere.

Cookies

If you leave a comment on our site, you can choose to save your name, e-mail address and website in cookies. These cookies are intended to make things easier for you, so you don’t have to fill in your details again when you leave another comment. These cookies have a lifetime of one year.

If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also create several cookies to record your login information and screen display choices. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember me”, your connection will last two weeks. If you log out of your account, the login cookies will be deleted.

If you modify or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply indicates the identifier of the article you have just modified. It expires after 1 day.

Embedded content from other websites

Articles on this site may contain embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves exactly the same as if the visitor had visited the other website. The only websites from which we embed content are Wiley: www.wiley.com and youtube: www.youtube.com.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with this integrated content, including tracking your interaction with integrated content if you have an account and are logged in to this website.

Analytics

We collect information about you during the payment process in our store.

What we collect and store

While you visit our site, we will follow you on :

Products you’ve viewed: we’ll use this function to show you products you’ve recently viewed, for example.
Location, IP address and browser type: we use this information to estimate taxes and shipping costs, for example.
Delivery address: we will ask you to enter this address so that we can, for example, estimate delivery costs before you place an order, and send the order to you!

We will also use cookies to keep track of the contents of your shopping cart while you are browsing our site.

When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card/payment details and optional account information such as username and password. We will use this information for purposes such as:

Send you information about your account and your order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Create your account for our store
Meet all our legal obligations, such as calculating taxes
Improving our store offering
send you marketing messages, if you choose to receive them

If you create an account, we will retain your name, address, e-mail address and telephone number, which will be used to complete the checkout for future orders.

We generally retain information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we retain order information for 10 years for tax and accounting purposes. This information includes your name, e-mail address and billing and delivery addresses.

We will also keep any comments or reviews if you choose to leave them.

Who in our team has access

Members of our team have access to the information you provide. For example, administrators and customer service staff may have access:

Information about the order, such as the purpose of the purchase, the date of purchase and where it is to be sent, and
Customer information, such as your name, e-mail address, billing and shipping information.

Our team members have access to this information to help them fulfill orders, process refunds and provide support.

What we share

We share information with third parties who help us fulfill your orders; Paypal (www.paypal.com), Stripe (www.stripe.com).

Payments

We accept payment via PayPal and Stripe. When processing payments, some of your data will be transmitted to PayPal or Stripe, including information needed to process or handle the payment, such as the total purchase amount and billing information.

Please see the PayPal Privacy Policy.
Please see the Stripe Privacy Policy.

With whom we share your data

We do not share your data with anyone except the payment processing partners mentioned, PayPal and Stripe.

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This makes it possible to automatically recognize and approve any follow-up comments, rather than keeping them in a moderation queue.

For users who register on our website (where applicable), we also store the personal information they provide in their user profile. All users can view, modify or delete their personal information at any time (they cannot change their username). Website administrators can also view and modify this information.

What rights do you have to your data?

If you have an account on this site or have left comments, you may request to receive an exported file of the personal data we hold about you, including the data you have provided to us. You can also ask us to delete the personal data we hold about you. This does not include data that we are obliged to retain for administrative, legal or security purposes.

Where we send your data

Visitor comments can be verified using an automated spam detection service.

Additional information

How we protect your data

This website is encrypted and runs on secure hosting.
The website software is checked daily and continuously updated to include the latest software updates.

Firewall software installed on the website.
A hardware firewall protecting the server.
A level 1 accommodation center (in Switzerland)

What data breach procedures do we have in place?

We have put in place a set of clearly documented procedures to be used in the event of a data breach.
However, as we store virtually no personal data, and especially no credit card numbers, the risk is limited. We have internal reporting systems and contact mechanisms in place should the worst happen.