Quality of Interactions tool: Measure and improve the quality of relationships in your teams

Transform interactions to unleash collective intelligence

Human performance relies not only on skills and tools, but also on the quality of interactions between employees. The tool Quality of Interactions (QoI) enables you to assess, objectify and improve the relational dynamics that have a direct impact on cooperation, innovation and commitment within your company.

Measuring and improving the quality of team relations
Drawing of an interaction between two people

What is the purpose of the Quality of Interactions tool?

Quality of Interactions is a relational diagnostic tool which measures the quality of interactions within a collective (team, management, cross-functional project, etc.).

       

      It is based on a structured questionnaire that explores six key dimensions of relational quality:

      Clarity icon

      Clarity (intentions, roles and expectations)

      Active listening icon

      Active listening

      Different viewpoint icon

      Openness to different points of view

      Voltage regulation icon

      Tension regulation

      Mutual recognition icon

      Mutual recognition

      Relational trust icon

      Relational trust

      Each participant self-assesses his or her interactions in a secure environment. The results are presented in the form of a collective cartography and a prioritized improvement plan.

           

          When should you use the Quality of Interactions tool?

          This tool is particularly useful for :

            • Recreate in a fragmented or stressed collective

            • Preparing a strategic project involving strong interactions

            • Strengthen the effectiveness of a management committee or project team

            • Develop the feedback and regulation culture in the company

            It is used in the diagnostic phasein processing environment or as a collective coaching lever.

            When to use DISC?

            Concrete example of use

            Background :

            A B2B services company launches an agile transformation across several departments. Resistance to change and misunderstandings hamper buy-in.

            What the Quality of Interactions tool revealed :

            • Weak listening skills among department managers

            • Confusion over responsibilities

            • Lack of regular feedback

            Action plan implemented: Role clarification workshops, feedback posture training, active listening coaching for managers.

            Result:

            +25% satisfaction with the quality of meetings, smoother inter-departmental exchanges, and rapid progress in agile transformation in 3 months.

            Case study: using the DISC tool

            Why choose Learning Partners?

            With Learning Partners, Quality of Interactions becomes much more than a diagnosis: it’s a strategic entry point to activate the right human levers in your teams.

            • Designed by experts in interaction psychology
            • Consultants trained in in-depth analysis of relationship dynamics
            • Complementary approach to Five Behaviors, MBTI, DISC or stress factors

              Do you want your teams to be more fluid, more aligned, more human?

              Learning Partners helps you to objectify the quality of relationships and create a high-performance team, without forcing the culture.

              Contact us to improve your relationship context!

              Michael Van Eck, founder of Learning Partners