{"id":27305,"date":"2025-05-29T13:48:03","date_gmt":"2025-05-29T13:48:03","guid":{"rendered":"https:\/\/www.learning-partners.com\/?p=27305"},"modified":"2026-07-01T11:47:13","modified_gmt":"2026-07-01T10:47:13","slug":"indicateurs-de-la-performance-humaine","status":"publish","type":"post","link":"https:\/\/www.learning-partners.com\/fr\/blog\/cohesion-performance\/indicateurs-de-la-performance-humaine\/","title":{"rendered":"Comment bien analyser les indicateurs de la performance humaine : quels KPI pour \u00e9valuer le capital humain de l\u2019entreprise ?"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">Sommaire<\/h2><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"color: #ffffff;\"><a href=\"#sommaire-1\" style=\"color: #ffffff;\"><span style=\"font-weight: 400;\">Pourquoi mesurer la <\/span><b>performance humaine<\/b><span style=\"font-weight: 400;\"> en entreprise ?<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-2\" style=\"color: #ffffff;\"><b>Les indicateurs de la performance humaine<\/b><span style=\"font-weight: 400;\"> : d\u00e9finition et sp\u00e9cificit\u00e9s<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-3\" style=\"color: #ffffff;\"><b>Les grands types d\u2019indicateurs<\/b><span style=\"font-weight: 400;\"> de la performance humaine<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-4\" style=\"color: #ffffff;\"><b>Cas pratique<\/b><span style=\"font-weight: 400;\"> : analyser un indicateur humain et d\u00e9finir un plan d\u2019action<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-5\" style=\"color: #ffffff;\"><span style=\"font-weight: 400;\">Comment construire un tableau de bord RH pertinent ?<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-6\" style=\"color: #ffffff;\"><span style=\"font-weight: 400;\">Placer <\/span><b>l\u2019humain au coeur de la performance<\/b><span style=\"font-weight: 400;\"> durable<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><a href=\"#sommaire-7\" style=\"color: #ffffff;\"><span style=\"font-weight: 400;\">Passez des indicateurs \u00e0 <strong>l'impact concret avec Learing Partners<\/strong><\/span><\/a><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-1\"><div class=\"et_pb_text_inner\"><h2><b>Pourquoi mesurer la performance humaine en entreprise ?<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Dans un contexte o\u00f9 <strong>la comp\u00e9titivit\u00e9<\/strong> ne repose plus uniquement sur les ressources financi\u00e8res ou les outils technologiques, <strong>le capital humain devient un levier strat\u00e9gique de premier plan<\/strong>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C'est ce que nous allons voir dans cette article, les diff\u00e9rents <strong>indicateurs de la performance humaine<\/strong>, les d\u00e9finir, les comprendre et les interpr\u00e9ter comme des pilotes de votre transformation manag\u00e9riale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <strong>Comprendre et piloter les indicateurs de la performance humaine<\/strong> permet non seulement de mieux g\u00e9rer les ressources internes, mais aussi de cr\u00e9er un environnement de travail durable, motivant et efficace. En d\u2019autres termes, ce que l\u2019on mesure influence ce que l\u2019on am\u00e9liore : <strong>mesurer les indicateurs de la performance humaine, c\u2019est investir intelligemment dans la r\u00e9ussite collective<\/strong>.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-2\"><div class=\"et_pb_text_inner\"><h2><b>Les indicateurs de la performance humaine : d\u00e9finition et sp\u00e9cificit\u00e9s<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Transformer les pratiques manag\u00e9riales<\/strong> passe par une nouvelle lecture de la performance :<strong> plus humaine, plus syst\u00e9mique<\/strong>. Les indicateurs de la performance humaine permettent de piloter autrement \u2014 en r\u00e9v\u00e9lant ce qui, dans les \u00e9quipes, fait vraiment la diff\u00e9rence. <strong>Comment les d\u00e9finir et les utiliser \u00e0 bon escient ?<\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Qu\u2019est-ce qu\u2019un indicateur de performance humaine ?<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Un <strong>indicateur de performance humaine est un KPI<\/strong> (Key Performance Indicator) qui permet de quantifier la qualit\u00e9 et l\u2019impact des ressources humaines sur l\u2019organisation. Contrairement aux KPI purement \u00e9conomiques, il int\u00e8gre des dimensions immat\u00e9rielles comme <strong><a href=\"https:\/\/www.learning-partners.com\/fr\/outils-gestion-performances\/wpmot-performance-humaine\/\">l'engagement<\/a><\/strong>, <strong>le bien-\u00eatre<\/strong>, <strong>la collaboration<\/strong> ou <strong>le <a href=\"https:\/\/www.learning-partners.com\/fr\/outils-gestion-performances\/outil-ptsi-personal-talent-skills-inventory\/\">d\u00e9veloppement des comp\u00e9tences<\/a><\/strong>.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>En quoi diff\u00e8re-t-il d\u2019un KPI purement financier ou commercial ?<\/b><b><\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">L\u00e0 o\u00f9 un indicateur financier mesure un r\u00e9sultat chiffr\u00e9 (chiffre d\u2019affaires, marge, co\u00fbt d\u2019acquisition\u2026), l<strong>es indicateurs de la performance humaine \u00e9value des <a href=\"https:\/\/www.learning-partners.com\/fr\/outils-gestion-performances\/aem-cube\/\">dynamiques internes<\/a><\/strong>. Ces indicateurs sont souvent plus complexes \u00e0 mesurer, car ils m\u00ealent quantitatif et qualitatif, mais leur impact sur les r\u00e9sultats \u00e9conomiques est consid\u00e9rable. Par exemple, <strong>un faible taux d\u2019engagement peut impacter directement la productivit\u00e9<\/strong> et <strong>le taux de rotation du personnel <\/strong>(turn over).<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Pourquoi les indicateurs de la performance humaine sont essentiels au pilotage global ?<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ils offrent une <strong>vision compl\u00e8te de la sant\u00e9 sociale de l\u2019entreprise<\/strong>. En les int\u00e9grant aux tableaux de bord de pilotage, les d\u00e9cideurs peuvent prendre des d\u00e9cisions plus \u00e9quilibr\u00e9es entre performance \u00e9conomique et climat interne. Ils permettent aussi <strong>d\u2019anticiper les risques sociaux<\/strong> (burn-out, d\u00e9parts massifs, perte de comp\u00e9tences cl\u00e9s) et de <strong>piloter la transformation organisationnelle de fa\u00e7on plus humaine<\/strong>.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-kpi-performance-humaine.webp\" width=\"1594\" height=\"800\" srcset=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-kpi-performance-humaine.webp 1594w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-kpi-performance-humaine-1280x642.webp 1280w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-kpi-performance-humaine-980x492.webp 980w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-kpi-performance-humaine-480x241.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1594px, 100vw\" class=\"wp-image-27310\" title=\"infographie-kpi-performance-humaine\" alt=\"Infographie sur l&#039;importance de mesurer les indicateurs de la performance humaine en entreprise\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-3\"><div class=\"et_pb_text_inner\"><h2><b>Les grands types d\u2019indicateurs de la performance humaine<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p data-start=\"127\" data-end=\"453\">La <strong>performance humaine<\/strong> ne se laisse pas capturer par <strong>un seul chiffre<\/strong>. Elle se d\u00e9ploie \u00e0 travers plusieurs dimensions compl\u00e9mentaires : <strong>engagement, coop\u00e9ration, apprentissage, bien-\u00eatre\u2026<\/strong> Identifier les bons types d\u2019indicateurs, c\u2019est <strong>structurer une d\u00e9marche de pilotage<\/strong> align\u00e9e avec les r\u00e9alit\u00e9s humaines de l\u2019organisation.<\/p>\n<\/div><\/div><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>1. Les indicateurs de satisfaction et d\u2019engagement<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ces KPI permettent de mesurer l\u2019adh\u00e9sion des collaborateurs \u00e0 leur environnement de travail :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux de satisfaction collaborateurs<\/b><span style=\"font-weight: 400;\"> : via des enqu\u00eates internes r\u00e9guli\u00e8res.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Employee Net Promoter Score (eNPS)<\/b><span style=\"font-weight: 400;\"> : mesure la probabilit\u00e9 qu\u2019un salari\u00e9 recommande son entreprise.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux d\u2019engagement<\/b><span style=\"font-weight: 400;\"> : niveau d\u2019implication \u00e9motionnelle et cognitive.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Score QVT (Qualit\u00e9 de Vie au Travail)<\/b><span> : indicateurs composites int\u00e9grant ambiance, \u00e9quilibre vie pro\/perso, sentiment d\u2019utilit\u00e9, facteurs de stress etc.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>2. Les indicateurs de fid\u00e9lisation et de r\u00e9tention<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ils traduisent la capacit\u00e9 de l\u2019entreprise \u00e0 garder ses talents :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux de turnover<\/b><span style=\"font-weight: 400;\"> : indicateur cl\u00e9 de la stabilit\u00e9 des \u00e9quipes.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Anciennet\u00e9 moyenne<\/b><span style=\"font-weight: 400;\"> : r\u00e9v\u00e8le la capacit\u00e9 \u00e0 fid\u00e9liser.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux de d\u00e9parts volontaires\/involontaires<\/b><span style=\"font-weight: 400;\"> : \u00e0 analyser pour comprendre les causes.<\/span><span style=\"font-weight: 400;\"><b><\/b><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Taux de mobilit\u00e9 interne<\/b><span> : indique l\u2019existence de vraies opportunit\u00e9s de carri\u00e8re.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>3. Les indicateurs de <a href=\"https:\/\/www.learning-partners.com\/fr\/outils-gestion-performances\/outil-ptsi-personal-talent-skills-inventory\/\">d\u00e9veloppement des comp\u00e9tences<\/a><\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ils permettent de suivre l\u2019\u00e9volution du capital de comp\u00e9tences de l\u2019entreprise :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nombre d\u2019heures de formation par salari\u00e9<\/b><span style=\"font-weight: 400;\"> : indicateur d\u2019investissement RH.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux d\u2019acc\u00e8s \u00e0 la formation<\/b><span style=\"font-weight: 400;\"> : pour v\u00e9rifier l\u2019\u00e9galit\u00e9 d\u2019acc\u00e8s.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u00c9volution des comp\u00e9tences<\/b><span style=\"font-weight: 400;\"> : via les entretiens annuels ou les tests de mont\u00e9e en comp\u00e9tences.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Ratio mont\u00e9e en comp\u00e9tences\/postes ouverts<\/b><span> : efficacit\u00e9 du lien entre formation et opportunit\u00e9s internes.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>4. Les indicateurs de performance collective<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ils mesurent la synergie des \u00e9quipes et la capacit\u00e9 de coop\u00e9ration :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux de r\u00e9alisation des objectifs d\u2019\u00e9quipe<\/b><span style=\"font-weight: 400;\"> : indicateur direct de performance collective.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Capacit\u00e9 de coop\u00e9ration interservices<\/b><span style=\"font-weight: 400;\"> : mesur\u00e9e via des feedbacks ou indicateurs crois\u00e9s.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>R\u00e9solution de probl\u00e8mes en \u00e9quipe<\/b><span> : via des outils comme les r\u00e9trospectives ou bilans de projets.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>5. Les indicateurs de bien-\u00eatre et de climat social<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Ces KPI \u00e9valuent la qualit\u00e9 du climat social, la pr\u00e9vention des risques et la sant\u00e9 psychologique :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux d\u2019absent\u00e9isme<\/b><span style=\"font-weight: 400;\"> : indicateur de sant\u00e9 physique et morale.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Indice de climat social<\/b><span style=\"font-weight: 400;\"> : \u00e0 travers des enqu\u00eates anonymes.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taux de retour apr\u00e8s arr\u00eat maladie<\/b><span style=\"font-weight: 400;\"> : donne des indices sur l\u2019accompagnement et la reprise.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><b>Incidents RH ou alertes internes<\/b><span> : signaux faibles \u00e0 analyser avec attention.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-cas-pratique-kpi-performance-humaine.webp\" width=\"1594\" height=\"800\" srcset=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-cas-pratique-kpi-performance-humaine.webp 1594w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-cas-pratique-kpi-performance-humaine-1280x642.webp 1280w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-cas-pratique-kpi-performance-humaine-980x492.webp 980w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-cas-pratique-kpi-performance-humaine-480x241.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1594px, 100vw\" class=\"wp-image-27314\" title=\"infographie-cas-pratique-kpi-performance-humaine\" alt=\"Cas pratique : mesurer les indicateurs de la performance humaine\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-4\"><div class=\"et_pb_text_inner\"><h2><b>Cas pratique : analyser un indicateur humain et d\u00e9finir un plan d\u2019action<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Mesurer, c\u2019est bien. Agir, c\u2019est mieux<\/strong>. L\u2019analyse des <strong>indicateurs de la performance humaine<\/strong> ne prend tout son sens que si elle d\u00e9bouche sur un plan d\u2019action concret, adapt\u00e9 au contexte de l\u2019\u00e9quipe ou de l\u2019organisation.<strong> Voici un exemple pour passer de la donn\u00e9e \u00e0 la d\u00e9cision<\/strong>.<\/p>\n<\/div><\/div><div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Situation : taux d\u2019absent\u00e9isme en hausse depuis 6 mois<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><b>Constat<\/b><span style=\"font-weight: 400;\"> : Dans une entreprise de 200 salari\u00e9s, le taux d\u2019absent\u00e9isme est pass\u00e9 de <strong>3,2 % \u00e0 6,5 %<\/strong> sur les six derniers mois.<\/span><\/p>\n<p><b>Interpr\u00e9tation<\/b><span style=\"font-weight: 400;\"> : Les premiers \u00e9l\u00e9ments recueillis r\u00e9v\u00e8lent une <strong>fatigue psychologique li\u00e9e \u00e0 une restructuration r\u00e9cente<\/strong> et \u00e0 une <strong>surcharge temporaire de travail<\/strong>. Les \u00e9quipes RH ont \u00e9galement not\u00e9 une recrudescence de troubles musculo-squelettiques.<\/span><\/p>\n<p><b>Analyse compl\u00e9mentaire<\/b><span style=\"font-weight: 400;\"> : Des entretiens qualitatifs sont men\u00e9s avec un \u00e9chantillon de salari\u00e9s. Les pics d\u2019absent\u00e9isme co\u00efncident avec la p\u00e9riode de lancement d\u2019un nouveau logiciel, mal accompagn\u00e9.<\/span><\/p>\n<p><b>Plan d\u2019action<\/b><span style=\"font-weight: 400;\"> :<\/span><\/p>\n<ol style=\"line-height: 3rem\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lancement d\u2019un audit RH et QVT.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mise en place d\u2019un groupe de travail pour r\u00e9\u00e9quilibrer les charges et fluidifier les outils.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accompagnement manag\u00e9rial cibl\u00e9 sur les \u00e9quipes les plus expos\u00e9es.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suivi du taux d\u2019absent\u00e9isme mensuel post-intervention et r\u00e9\u00e9valuation dans 3 mois.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_6 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_2 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-audit-action-mesure-kpi-performance-humaine.webp\" width=\"1594\" height=\"800\" srcset=\"https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-audit-action-mesure-kpi-performance-humaine.webp 1594w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-audit-action-mesure-kpi-performance-humaine-1280x642.webp 1280w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-audit-action-mesure-kpi-performance-humaine-980x492.webp 980w, https:\/\/www.learning-partners.com\/wp-content\/uploads\/2025\/05\/infographie-audit-action-mesure-kpi-performance-humaine-480x241.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1594px, 100vw\" class=\"wp-image-27320\" title=\"infographie-audit-action-mesure-kpi-performance-humaine\" alt=\"M\u00e9thode Learning Partners pour am\u00e9liorer les indicateurs de performance humaine\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_7 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_7 et_pb_row et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-5\"><div class=\"et_pb_text_inner\"><h2><b>Comment construire un tableau de bord RH pertinent ?<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Un bon <strong>tableau de bord RH<\/strong> ne se contente pas d\u2019aligner des chiffres : il raconte une dynamique, \u00e9claire les d\u00e9cisions et soutient les transformations manag\u00e9riales. Encore faut-il choisir les bons indicateurs et structurer une lecture r\u00e9ellement utile pour les dirigeants. <strong>Voici les cl\u00e9s pour construire un outil \u00e0 la fois lisible, pertinent et op\u00e9rationnel.<\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_28 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Choisir des indicateurs mesurables, actionnables et comparables<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_29 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\"><strong>Un bon indicateur RH<\/strong> est <strong>compr\u00e9hensible<\/strong>,<strong> mesurable<\/strong> sur une p\u00e9riode d\u00e9finie, et <strong>corr\u00e9l\u00e9 \u00e0 une action possible<\/strong>. Par exemple, le taux d\u2019engagement peut \u00eatre influenc\u00e9 par le style manag\u00e9rial ou la reconnaissance au travail.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_30 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Combiner donn\u00e9es quantitatives et qualitatives<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_31 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\"><strong>Les chiffres ne suffisent pas<\/strong> : l\u2019analyse doit int\u00e9grer des \u00e9l\u00e9ments qualitatifs issus d\u2019entretiens, d\u2019observations ou de retours anonymes. <strong>C\u2019est le croisement des deux qui permet une r\u00e9elle compr\u00e9hension<\/strong>.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_32 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Mettre \u00e0 jour et partager r\u00e9guli\u00e8rement les tableaux de bord<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_33 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\"><strong>La performance \u00e9volue<\/strong> : il est essentiel de mettre \u00e0 jour les indicateurs de la performance humaine au moins une fois par trimestre, et d\u2019impliquer les parties prenantes (managers, RH, direction) dans leur lecture.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_34 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3><b>Croiser indicateurs humains avec donn\u00e9es de performance \u00e9conomique<\/b><\/h3>\n<\/div><\/div><div class=\"et_pb_text_35 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">C\u2019est souvent \u00e0 l\u2019intersection des indicateurs humains et \u00e9conomiques que naissent <strong>les leviers les plus puissants<\/strong>. Par exemple : un bon climat social favorise <strong>la fid\u00e9lisation client<\/strong>, <strong>la productivit\u00e9<\/strong> ou <strong>la r\u00e9duction des co\u00fbts li\u00e9s au turnover<\/strong>.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_8 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_8 et_pb_row et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_36 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-6\"><div class=\"et_pb_text_inner\"><h2><b>Placer l\u2019humain au c\u0153ur de la performance durable<\/b><\/h2>\n<\/div><\/div><div class=\"et_pb_text_37 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\"><strong>Piloter<\/strong> <strong>les indicateurs de la performance humaine<\/strong>, ce n\u2019est pas humaniser la gestion \u00e0 la marge. C\u2019est remettre les collaborateurs au c\u0153ur du pilotage strat\u00e9gique. Dans un monde du travail en mutation, les entreprises capables de mesurer, comprendre et d\u00e9velopper leur capital humain disposent d\u2019un avantage comp\u00e9titif d\u00e9cisif. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Les indicateurs de la performance humaine<\/strong> ne sont pas des gadgets : ils sont les balises d\u2019une croissance durable, \u00e9quilibr\u00e9e et align\u00e9e avec les aspirations profondes des talents d\u2019aujourd\u2019hui.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_9 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_9 et_pb_row et_block_row\"><div class=\"et_pb_column_9 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_38 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"sommaire-7\"><div class=\"et_pb_text_inner\"><h2>Passez des indicateurs \u00e0 l'impact concret avec Learning Partners<\/h2>\n<\/div><\/div><div class=\"et_pb_text_39 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Vous souhaitez aller plus loin dans <strong>l\u2019analyse de vos indicateurs humains<\/strong> et <strong>structurer un plan d\u2019action \u00e0 fort impact relationnel et manag\u00e9rial ? <\/strong><\/p>\n<p>Chez <strong>Learning Partners<\/strong>, nous vous accompagnons dans la construction d\u2019outils de pilotage sur-mesure, centr\u00e9s sur la r\u00e9alit\u00e9 de vos \u00e9quipes.<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206\" href=\"#contact-learning-partners-wpforms\">Contactez-nous pour un premier \u00e9change<\/a><\/div><\/div><\/div><\/div><div id=\"contact-learning-partners-wpforms\" class=\"et_d4_element et_pb_section et_pb_section_10 popup no-shadow et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_10 et_animated  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_10  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_40  et_pb_text_align_left et_pb_bg_layout_dark\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3>T\u00e9l\u00e9phone<\/h3>\n<p>+41 22 510 25 15<br \/>+33 6 40 83 53 55<\/p>\n<h3>Adresse<\/h3>\n<p><span>68 Route du Stand,<br \/><\/span><span>VD1260 Nyon, Suisse\u00a0<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_2_3 et_pb_column et_pb_column_11  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element wpforms_selector wpforms_selector_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-26537\">\n\t\t\t\t#wpforms-26537 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-26537\"><form id=\"wpforms-form-26537\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"26537\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/posts\/27305\" data-token=\"fc00e4588e749df94653d7c69b9b48b6\" data-token-time=\"1782948903\"><div class=\"wpforms-head-container\"><div class=\"wpforms-title\">Contact<\/div><\/div><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-26537-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label wpforms-label-hide\" aria-hidden=\"false\">Votre nom <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-26537-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" placeholder=\"Pr\u00e9nom\" aria-errormessage=\"wpforms-26537-field_1-error\" required><label for=\"wpforms-26537-field_1\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Pr\u00e9nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-26537-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" placeholder=\"Nom\" aria-errormessage=\"wpforms-26537-field_1-last-error\" required><label for=\"wpforms-26537-field_1-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Nom<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-26537-field_4-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26537-field_4\" aria-hidden=\"false\">Votre n\u00b0 de t\u00e9l\u00e9phone<\/label><input type=\"tel\" id=\"wpforms-26537-field_4\" class=\"wpforms-field-large\" data-rule-int-phone-field=\"true\" name=\"wpforms[fields][4]\" placeholder=\"T\u00e9l\u00e9phone\" aria-label=\"Votre n\u00b0 de t\u00e9l\u00e9phone\" aria-errormessage=\"wpforms-26537-field_4-error\" ><\/div><div id=\"wpforms-26537-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26537-field_2\" aria-hidden=\"false\">Votre adresse mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-26537-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Votre adresse mail \" spellcheck=\"false\" aria-errormessage=\"wpforms-26537-field_2-error\" required><\/div><div id=\"wpforms-26537-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"6\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26537-field_6\" aria-hidden=\"false\">Comment pouvons-nous vous aider ?<\/label><select id=\"wpforms-26537-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Comment pouvons-nous vous aider ? <\/option><option value=\"Formation\"  class=\"choice-1 depth-1\"  >Formation<\/option><option value=\"Accompagnement Management\"  class=\"choice-2 depth-1\"  >Accompagnement Management<\/option><option value=\"Certification DISC\"  class=\"choice-6 depth-1\"  >Certification DISC<\/option><option value=\"Recrutement\"  class=\"choice-3 depth-1\"  >Recrutement<\/option><option value=\"Atelier coh\u00e9sion d&#039;\u00e9quipe\"  class=\"choice-4 depth-1\"  >Atelier coh\u00e9sion d'\u00e9quipe<\/option><option value=\"Atelier DISC\"  class=\"choice-5 depth-1\"  >Atelier DISC<\/option><option value=\"Atelier MBTI\"  class=\"choice-7 depth-1\"  >Atelier MBTI<\/option><option value=\"Autre\"  class=\"choice-8 depth-1\"  >Autre<\/option><\/select><\/div>\t\t<div id=\"wpforms-26537-field_5-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"5\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-26537-field_5\" >nom aider demande<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-26537-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-26537-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26537-field_3\" aria-hidden=\"false\">Votre demande ou message<\/label><textarea id=\"wpforms-26537-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" placeholder=\"Votre demande ou message\" aria-errormessage=\"wpforms-26537-field_3-error\" aria-describedby=\"wpforms-26537-field_3-description\" ><\/textarea><div id=\"wpforms-26537-field_3-description\" class=\"wpforms-field-description\">Merci d'\u00eatre pr\u00e9cis, nous pourrons mieux vous aider !<\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-26537-field_5-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-26537-field_5-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-26537-field_5-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"26537\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/posts\/27305\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-26537\" class=\"wpforms-submit\" data-alt-text=\"Transmission...\" data-submit-text=\"Envoi\" aria-live=\"assertive\" value=\"wpforms-submit\">Envoi<\/button><img decoding=\"async\" src=\"https:\/\/www.learning-partners.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":27427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"100%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:100%\"><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->","_et_gb_content_width":"","footnotes":""},"categories":[91],"tags":[],"class_list":["post-27305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cohesion-performance"],"_links":{"self":[{"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/posts\/27305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/comments?post=27305"}],"version-history":[{"count":1,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/posts\/27305\/revisions"}],"predecessor-version":[{"id":28773,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/posts\/27305\/revisions\/28773"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/media\/27427"}],"wp:attachment":[{"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/media?parent=27305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/categories?post=27305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learning-partners.com\/fr\/wp-json\/wp\/v2\/tags?post=27305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}