{"id":28136,"date":"2026-10-22T08:00:00","date_gmt":"2026-10-22T07:00:00","guid":{"rendered":"https:\/\/www.learning-partners.com\/?p=28136"},"modified":"2026-10-02T13:35:22","modified_gmt":"2026-10-02T12:35:22","slug":"toltec-agreements-disc-management","status":"publish","type":"post","link":"https:\/\/www.learning-partners.com\/en\/blog\/management-leadership\/toltec-agreements-disc-management\/","title":{"rendered":"The Toltec Agreements and DiSC: 4 principles for better management"},"content":{"rendered":"

Feedback that lands badly, a remark taken as an attack, a silence read as disagreement. Most team tensions don't come from the topics themselves, but from the way people talk to and interpret each other.<\/p>\n

Two very different approaches can help. The Toltec Agreements<\/strong> provide a simple code of conduct for communicating with integrity. Everything DiSC\u00ae<\/strong> offers a clear reading of behavioral styles, so you can adapt that communication to each person. Together, they form a very practical toolkit for managers.<\/p>\n<\/div><\/div>

The 4 Toltec Agreements, management edition<\/h2>\n<\/div><\/div>

Popularized by Don Miguel Ruiz, the four Toltec Agreements are not a scientific tool. They are principles of conduct, easy to remember and surprisingly useful day to day.<\/p>\n

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  1. Be impeccable with your word.<\/strong> Say what you mean, clearly and without disparaging. For a manager, this means precise expectations and factual feedback.<\/li>\n
  2. Don't take anything personally.<\/strong> An objection is usually about the idea, not the person. Taking that step back keeps disagreements from turning into conflicts.<\/li>\n
  3. Don't make assumptions.<\/strong> Ask rather than interpret. It is the best protection against misunderstandings, especially when working remotely.<\/li>\n
  4. Always do your best.<\/strong> Aim high without perfectionism, and accept that \"your best\" varies from day to day and from person to person.<\/li>\n<\/ol>\n<\/div><\/div>

    Why combine them with DiSC<\/h2>\n<\/div><\/div>

    The Toltec Agreements say what<\/em> to aim for: honest communication, without assuming bad intent. The DiSC model helps you see how<\/em> to get there with each person, because we don't all have the same reflexes. It describes four styles:<\/p>\n